Privacy Policy

1. What information do we collect 我们收集哪些信息

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We may collect, store and use the following kinds of personal information: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit and number of page views); information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services including tennis courses; information that you provide to us for the purpose of registering with us (including name, address, contact telephone number and email address); information that you provide to us for the purpose of subscribing to our website services, email notifications and newsletters (including name, address, contact telephone number and email address); any other information that you choose to send to us.

我们可能收集、存储并使用下列类型的个人信息：

• 与您的电脑设备以及您访问、使用本网站相关的信息（包括IP地址、地理位置、浏览器类型及版本、操作系统、访问来源、访问时长与页面浏览量）；

• 您与我们在本网站上或与本网站相关发生交易的信息，包含购买商品、服务（网球课程）的相关信息；

• 您注册账号时向我们提供的信息（包括姓名、地址、联系电话、电子邮箱）；

• 您订阅网站服务、邮件通知、电子简报时提交的信息（包括姓名、地址、联系电话、电子邮箱）；

• 您主动发送给我们的其他任何信息。

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2. Cookies Cookie 数据

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third‑party cookies. Blocking all cookies will, however, have a negative impact on the usability of many websites.

Cookie是由网页服务器发送至浏览器、并由浏览器保存的信息。每当浏览器向服务器请求页面时，该信息会回传给服务器，使服务器能够识别并追踪浏览器。 我们使用谷歌分析（Google Analytics）分析网站使用情况。谷歌分析通过存储在用户设备上的Cookie生成网站使用统计及其他数据。与本网站相关的数据将用于生成网站使用报告，该数据由谷歌存储。谷歌隐私政策可查阅：http://www.google.com/privacypolicy.html。 大多数浏览器支持拒绝全部Cookie，部分浏览器可仅拒绝第三方Cookie。 但屏蔽全部Cookie，会对很多网站的使用体验造成负面影响。

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3. Using your personal information 个人信息的使用

Personal information submitted to us via this website will only be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to: administer the website; improve our tennis programme; enable your use of the services available on the website; send to you goods purchased via the website, and supply to you services purchased via the website; send statements and invoices to you, and collect payments from you; send you general (non‑marketing) commercial communications; send you email notifications which you have specifically requested; send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email, SMS or similar technology (you can inform us at any time if you no longer require marketing communications); deal with enquiries and complaints made by you relating to the website;

We will not provide your personal information to any third parties for the purpose of direct marketing. All our website financial transactions are handled through our payment services provider, Stripe. We will share information with Stripe only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

通过本网站提交给我们的个人信息，仅用于本隐私政策或网站相关页面载明的用途。 我们可将您的个人信息用于：

• 网站运营管理；

• 优化升级我们的网球课程；

• 保障您正常使用网站各项服务；

• 交付您在网站购买的商品、提供您所购买的服务；

• 向您发送账单、发票并完成收款；

• 发送非营销类一般性业务通知；

• 发送您主动申请接收的邮件提醒；

• 通过邮寄向您推送电子简报及我们认为您可能感兴趣的业务营销内容；若您明确同意，也可通过邮件、短信或同类渠道推送。（您可随时告知我们，停止接收营销信息）；

• 处理您针对网站提出的咨询与投诉。

我们不会将您的个人信息提供给第三方用于直邮营销。 网站全部资金交易由支付服务商Stripe处理。我们仅在处理网站付款、处理付款相关咨询投诉的必要范围内，向Stripe共享相关信息。

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4. Disclosures 信息披露

We may disclose information about you to any of our employees insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information: to the extent that we are required to do so by law; in connection with any legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and except as provided in this privacy policy, we will not provide your information to third parties.

 

在执行本隐私政策载明事项确有必要时，我们可向我方员工披露您的信息。 除此之外，在以下情形我们可以披露您的个人信息：

• 法律强制要求披露；

• 涉及正在进行或即将启动的法律程序；

• 为确立、行使或维护我方合法权益（含为防范欺诈、降低信用风险向第三方提供信息）；

• 向我方拟出售业务或资产的受让方/意向受让方进行披露。 除本政策约定情形外，我们不会向第三方提供您的个人信息。

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5. Security of your personal information 个人信息安全

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

我们将采取合理的技术与管理措施，防止个人信息丢失、滥用或篡改。但互联网传输本身存在安全风险，我们无法保证网络传输数据的绝对安全。

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6. Policy amendments 政策修订

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

我们会不定期在网站发布新版本，更新本隐私政策。请您定期查阅本页面，知悉政策变更。

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7. Your rights 用户权利

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

您可以随时通过邮件告知我们，停止将您的个人信息用于营销用途。实际操作中，要么由您事前明确同意营销用途的数据使用，要么我们会向您提供营销信息退订选项。

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8. Third party websites 第三方网站

The website contains links to other websites. We are not responsible for the privacy policies or practices of third‑party websites.

本网站包含跳转其他网站的链接，我们不对第三方网站的隐私政策及处理规则承担责任。

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9. Updating information 信息更新

Please let us know if the personal information which we hold about you needs to be corrected or updated.

若我们留存的您的个人信息需要更正或更新，请联系告知我们。

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10. Contact 联系我们

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email.

如您对本隐私政策，或我们处理个人信息的方式存在疑问，请通过邮件联系我们。

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