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Terms and Conditions

TERMS AND CONDITIONS 服务条款|中英对照
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Last updated October 2026

最后更新:2026年10月

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Important: Please read these terms and conditions carefully before using this website. We recommend you print a copy for future reference and note the version number above.

重要提示:使用本网站前,请仔细阅读本服务条款。 建议您打印一份留存备查,并留意上述版本更新日期。

 

TERMS AND CONDITIONS 服务条款

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1. ABOUT THESE CONDITIONS 关于本条款

This Website and the Goods and Services displayed on it are provided by 247 Centre Limited and its subsidiaries (collectively referred to in these Conditions as “we”, “us” and “our”). When we refer to “you” and “your” we mean the user of this Website, purchaser of Goods or user of our Services. These are the Conditions which apply to your use of this Website and the purchase of Goods and Services from us. If you do not agree to these Conditions, you must not use this Website. You should read these Conditions carefully before using this Website or purchasing any Goods or Services from us. We reserve the right to change these Conditions at any time. Any changes to the Conditions will be effective after the change is published on this Website. You should check these Conditions before each order as they may have changed since your last visit. If you have any questions about the Conditions, the Services or this Website, please contact us using the contact details in the “Contact” section of this Website.

本网站及网站展示的商品与服务由247 Centre Limited及其子公司提供(本条款中合称“我方”)。文中所称“您”指本网站用户、商品购买者或服务使用者。 本条款适用于您使用本网站以及向我方购买商品、服务的全部行为。若您不同意本条款,请不要使用本网站。 在使用网站或购买商品、服务前,请仔细阅读本条款。 我方保留随时修改本条款的权利。 条款修改内容于网站发布后生效。每次下单前请查阅本条款,内容可能已发生变更。 如对本条款、服务或网站有疑问,请通过网站“联系我们”板块中的联系方式与我方沟通。

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2. TERMS 术语释义

When the following words with capital letters are used in these Conditions, this is what they mean:

  • “User Account” is the online platform through which Member and Client details are saved, credits can be bought and classes can be booked and cancelled;

  • “Benefits” means the third‑party benefits attributable to each Member Type;

  • “Billing Period” is the period between one Payment Date and the next Payment Date;

  • “Class” any exercise Class or Classes provided by us or on our behalf at the Studios as part of the Services;

  • “Client” a user of this Website, purchaser of Goods or user of our Services;

  • “Conditions” the terms and conditions as set out in this document and as amended from time to time;

  • “Credit” Credits either purchased via our Website, in person at our Studios, or over the telephone and used to make bookings for Classes;

  • “Goods” any Goods offered for sale at any of our Studios;

  • “Joining Date“is the date on which a Client first pays for a Credit or a Member first makes payment to us for their membership;

  • “Member” is any person who has purchased a Membership;

  • “Membership” is a monthly subscription to purchase a set amount of Credits a month;

  • “Membership Fee” is the fee attributable to that Member’s Membership Type;

  • “Membership Type” the Membership Pack purchased by a Member including the specific number of Credits and Benefits attributable to that Member each month;

  • “Payment Date” means the date set out in Condition 9.6.3;

  • “Services” services available to you via this Website, including the Classes;

  • “Studios” any of our studios, as published on our Website from time to time; and

  • “Website” https://tttenniscommunity.com.

本条款中大写术语释义如下: -「用户账户」:线上平台,用于保存会员及客户信息、购买课时额度、预约及取消课程; -「权益」:对应不同会员类型可享有的第三方配套权益; -「计费周期」:上一缴费日至下一缴费日之间的时间段; -「课程」:我方或委托第三方在场地内提供的全部运动课程,属于服务的一部分; -「客户」:本网站用户、商品购买者、服务使用者; -「条款」:本文所载服务条款,包含后续修订版本; -「课时额度」:通过网站、线下场地、电话渠道购买,可用于预约课程的课时; -「商品」:各线下场地对外售卖的实物商品; -「入会起始日」:客户首次购买课时额度,或会员首次缴纳会员费的日期; -「会员」:购买会员套餐的人员; -「会员资格」:月度订阅服务,每月可获得固定数量课时额度; -「会员费」:对应会员类型所需缴纳的费用; -「会员类型」:会员选购的会员套餐,包含每月课时额度及配套权益; -「缴费日」:第9.6.3条约定的缴费日期; -「服务」:本网站向您提供的全部服务,包含各类课程; -「场地」:网站不定期公示的我方线下场地; -「网站」:https://tttenniscommunity.com。

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3. USERS OF OUR FACILITIES AND CLASSES 场地与课程参与人员

All Clients must sign up for a User Account. You must be 12 years of age to attend any classes or events at the TTTennis community. If you are 12 years of age and under 18, please be aware of the following Conditions: You must talk to a staff member, register a User Account with Rowbots and have a parent/guardian sign a consent form. If you are 12 years old and under 14, you must always be accompanied by a parent/guardian in all Classes. If you are between the ages of 14 and under 18, you must have a parent/guardian sign a consent form. Your parent/guardian must attend your first Class and before the Class begins, a staff member will complete an induction for health and safety purposes. After this has taken place, you will be able to take classes without your parent/guardian. You agree to comply with our class rules in force from time to time which you can see online or displayed in all of our community. The class rules relate to our opening hours, use of our facilities and your conduct. Coaches and Classes are subject to change at any time and you will be informed of this change via email and/or SMS. We reserve the right to refuse you access to the courts and suspend or terminate your use of the Services if we reasonably consider that your conduct is damaging to our reputation, is in breach of these Conditions or such refusal would otherwise be in the interests of other users of the courts or participants in our Classes. You will not be entitled to any refund in such circumstances.

所有客户必须注册用户账户。 参与TTTennis社群课程及活动,参与者年龄须满12周岁。 年满12周岁、未满18周岁参与者需遵守以下约定:必须联系工作人员完成账户注册,并由父母/监护人签署知情同意书。12‑14周岁学员,上课全程必须有父母或监护人陪同。 14‑18周岁学员,需由父母/监护人签署知情同意书;监护人需要到场参加第一节课程,课前工作人员完成安全须知讲解,完成之后学员方可独立上课。 您同意遵守我方实时生效的课堂规则(线上及社群场地均有公示),规则包含开放时间、场地使用、行为规范。 教练及课程安排可随时调整,我方将通过邮件或短信通知。 若我方合理判断您的行为损害我方声誉、违反本条款,或为保障其他学员权益,我方有权拒绝您进入场地、暂停或终止您使用服务,此种情况下不予退款。

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4. HEALTH COMMITMENT STATEMENT 健康责任声明

Our staff, agents and subcontractors are not medically qualified so if you have any doubts about your fitness or capability to exercise, we strongly recommend that you get advice from a doctor first. For safety reasons, you are responsible for correctly using our facilities and agree to keep to the conditions in the health commitment statement that you agreed to when registering for a User Account on our Website. Risks of Sports: Participation in tennis sports carries inherent risks, including but not limited to falling, twisting, and colliding. Please understand and voluntarily assume the risk of any unexpected injuries that may occur during sports activities. Personal Health Responsibility: As a community member, you are responsible for ensuring that your physical condition is suitable for participating in sports activities. If you have chronic illnesses, health issues, or previous injuries, it is advisable to consult a doctor before participating in activities and decide based on medical advice whether it is suitable to participate. Safety Equipment and Facilities: We will endeavor to provide safe venues and facilities, and encourage community members to use appropriate safety equipment such as sports shoes, knee pads, etc. However, you are still responsible for any risks associated with the use of facilities and equipment. Discipline and Cooperation: As a community member, you should abide by rules and guidelines, maintain discipline, and respect the rights and safety of others. Please pay attention to the surrounding environment and actively cooperate with activity organizers and other participants. Scope of Disclaimer: This disclaimer applies to all activities and projects organized by our tennis community. Your participation will be deemed as your acknowledgement, understanding, and agreement to comply with all the contents of this disclaimer. Please note that this disclaimer is intended to remind you of the potential risks involved, not to restrict your willingness to participate.

我方工作人员、代理及合作人员不具备医疗执业资质。如您对自身运动能力存疑,请务必先咨询医生。出于安全考虑,您需正确使用场地设施,并遵守注册账户时确认的健康承诺声明。 运动风险:参与网球运动存在固有风险,包含但不限于摔倒、扭伤、身体碰撞。请知悉并自愿承担运动过程中发生意外受伤的风险。 个人健康责任:社群成员有义务确认自身身体条件适合参与运动。若患有慢性病、基础疾病或旧伤,参与活动前请咨询医生,遵从医嘱判断是否适合参与。 安全装备与场地:我方尽力提供安全场地设施,建议学员穿戴运动鞋、护膝等防护装备;但使用场地与装备带来的相关风险由参与者自行承担。 遵守规则与配合:社群成员应当遵守活动规则,尊重他人的安全与权益,留意周边环境,配合组织者与其他参与者。 免责适用范围:本免责适用于本网球社群全部活动项目。参与即代表您知悉、理解并同意全部免责条款。 本声明仅用于提示运动潜在风险,并非限制您参与运动。

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5. BOOKING A CLASS 课程预约规则

Private Lesson Policy: All private lessons must be booked via the website. For private lessons, there is a 24‑hour change policy. If cancelled during this period no refund or return will be given. If you/your child is injured, please provide a medical certificate stating that you are unfit to compete and we will refund your lesson/course fees to the payment bank account within 3‑5 working days.

Event Policy: All community events must be booked through the website. For community event courses, please check the details page of each event. If you/your child is injured, please provide a medical certificate stating that you are unfit to compete and we will refund your lesson/course fees to the payment bank account within 3‑5 working days.

私教课规则: 全部私教课必须通过网站预约。私教课执行24小时改退规则:开课24小时内取消,不予退款、不可返还课时。 若您/孩子受伤,请提供医院开具的不适合运动的医疗证明,我方将在3‑5个工作日内将课程费原路退回付款账户。

社群活动规则: 所有社群活动必须通过网站预约。 社群活动课程细则请查看对应活动详情页。 若您/孩子受伤,请提供医院开具的不适合运动的医疗证明,我方将在3‑5个工作日内将课程费原路退回付款账户。

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6. Company Rainy Day Policy 雨天政策

All classes/community activities will proceed as normal unless the coaching staff informs us two hours before the lesson starts. If the court is not available, a refund will be made in this case. For community activities, if the weather is inclement, once the activity has started, the rainy day activity must be carried out.

若无教练团队在课程开始前2小时通知取消,课程及社群活动照常开展。 场地无法使用的情况下,予以退款。 社群活动已经开始后遭遇恶劣天气,活动继续进行。

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7. USE OF OUR WEBSITE 网站使用条款

Use of our site includes accessing, browsing or registering to use our Website. By using the Website, you are confirming that you accept these Conditions and that you agree to comply with them. We may update this Website from time to time and may change the content at any time. Any of the content on our Website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access is permitted temporarily and we may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period. By accessing this Website, you agree that you will access its contents solely for your use. You may print out a single hard copy of any part of the content of this Website for your use by these Conditions. You must not modify the copies of any materials on this Website in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any text. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Website in breach of these Conditions of Use your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You may not (except to the extent required to use this Website by these Conditions) copy, store in any medium (including in any other Website), distribute, transmit, re‑transmit, broadcast, modify, delete or show in public any part of this Website or systematically extract material from this Website or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this Website or any document available through it without our prior written consent. This Website should only be accessed using a computer linked to a secure network environment. We cannot guarantee that this Website will operate according to your expectations or will be error‑free. If you are aware of any error on this Website please contact us by email and we will endeavour to correct it. It is our policy to virus‑check documents and files before they are posted on this Website. However, we cannot guarantee that documents or files downloaded from this Website will be free from viruses. Accordingly, for your protection, you must use virus‑checking software when using this Website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the Website or any third‑party Websites linked to this Website and (b) any interruptions in your access to the Website. You must not misuse our Website by knowingly introducing computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorized access to our Website. You must not attack our site via a denial‑of‑service attack or a distributed denial‑of‑service attack. By breaching this Condition you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co‑operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately and you will indemnify us for any breach, which means that you will be responsible for any loss or damage we suffer as a result of you not complying with this Condition. If you decide to access any third‑party Websites linked to this Website, you do this entirely at your own risk and we will not be liable for any loss or damage that may arise from your use of them. We provide these links purely for convenience and the inclusion of such links does not imply that we endorse or accept any responsibility for, or have any control over, the content or use of such Websites. You may be subject to the terms of use applicable to such third‑party sites.

网站使用行为包括访问、浏览、注册本网站。使用本网站即代表您接受并同意遵守本条款。 我方会不定期更新网站,可随时修改内容。网站内容有可能存在信息滞后,我方无义务强制更新全部内容。我方不保证网站及内容不存在错误或遗漏。 我方不保证网站能够不间断持续访问。网站访问权限为临时授予,我方可以不经通知暂停、下线、终止或修改网站全部或部分内容。对于网站任意时段无法访问造成的损失,我方不承担责任。 访问本网站,仅限用于个人使用。您可以打印一份网站内容纸质副本供个人使用。不得修改网站资料副本;图片、照片、音视频、图形素材不可脱离原文单独使用。必须保留我方及署名供稿人的著作权标识。未经我方书面许可,不得将网站任何内容用于商业用途。 若您打印、复制、下载网站内容违反本条款,您的网站使用权限立即终止,根据我方要求,您需要销毁或交还全部复制的资料。 未经我方书面许可,除网站正常使用必需操作外,您不得复制、存储、转发、公开展示、系统抓取网站内容,不得基于网站内容制作衍生作品,不得用于商业用途。 请在安全网络环境下访问本网站。 我方不保证网站运行完全符合您预期或零错误。发现网站错误,请邮件联系我方,我方将尽力修复。 上传至网站的文件会进行病毒检测,但我方无法保证下载文件完全无病毒。请您自行使用杀毒软件做好防护。在法律允许最大范围内,我方免除因病毒、恶意代码、网站故障、第三方链接网站造成损失的赔偿责任(过失致人死亡、人身伤害以及欺诈除外)。 禁止向网站植入病毒、恶意程序;禁止未经授权入侵网站;禁止拒绝服务攻击。上述行为将触犯《1990计算机滥用法》。发生此类违规,我方将向执法机关报案,披露您的身份;您的网站权限立刻终止,并需要赔偿我方全部损失。 点击跳转第三方网站,风险由您自行承担。设置链接仅为方便用户,不代表我方认可第三方网站,不对第三方内容承担责任,您需要遵守第三方网站自身服务条款。

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8. PERSONAL BELONGINGS 个人财物

You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present on the court or at any event location. You assume all risk of loss for any of your personal belongings.

在场地及活动现场,我方不对您的个人财物承担保管责任。个人财物遗失、损坏的全部风险由您自行承担。

 

9. ENTIRE AGREEMENT 完整协议

These Conditions constitute the entire agreement between you and us about your use of our Website.

本条款构成您与我方关于网站使用的完整协议。

 

10. VARIATION 条款修改

We reserve the right to vary or amend these Conditions from time to time. Any changes shall take effect upon their posting on the Website.

我方保留随时修订本条款的权利,修改内容于网站发布即生效。

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11. SEVERANCE 条款分割

If any of these Conditions are or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect: The legality, validity or enforceability in that jurisdiction of any other term or condition, which shall continue to have full force and effect; or the legality, validity or enforceability in other jurisdictions of that or any other term or condition, which shall continue to have full force and effect.

若本条款任意条文在某一司法辖区被认定违法、无效、不可执行,不影响其余条款效力;该条文在其他司法辖区依然保持完整法律效力。

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12. RIGHTS OF THIRD PARTIES 第三方权利

A person who is not a party to these Conditions may not enforce any of them under the Contracts (Rights of Third Parties) Act 1999.

依据《1999年合同法(第三方权利)》,非本协议签署方无权执行本条款。

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13. WAIVER 权利放弃

No waiver of any of these Conditions shall be valid unless provided in writing by us.

只有我方出具书面文件,才视为我方放弃本条款项下权利。

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14. GOVERNING LAW AND JURISDICTION 适用法律与管辖

Any dispute arising between you and us about these Conditions shall be governed by English law. We both agree to submit to the non‑exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. 247 Centre Ltd reserve the right to withdraw, vary or amend any promotion, discount or competition at any time.

因本条款产生全部争议适用英格兰法律。 双方同意接受英格兰法院非排他性管辖;北爱尔兰居民可向北爱尔兰法院起诉,苏格兰居民可向苏格兰法院起诉。 247 Centre Ltd 保留随时撤回、修改各类促销、折扣、活动的权利。

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